Reviews

Great – Awesome took great care of my husband & my mom. Thank you!

The technician who cleaned my teeth was super nice but she was so rough. My teeth and gums were sore for 24 hours. It felt like I had cavaties filled.

Great experience with Dr. Brown and the Team again. Besides the professionalism the personal touches of remembering my mom and what I did before retiring are wonderful.

7 teeth pulled and never experience any pain at all,excellent job Dr. Brown!!!

The staff provided good quality care and was very friendly.

I absolutely love my new smile!!! It looks so natural and real and most of all, BEAUTIFUL! When I got home, the first thing I did was run to the mirror and smile. Then, I smiled again and again, I was so happy!
Thanks, Dr. Brown and Angie for your expertise knowledge and talent. I am so thankful for your wonderful A+ service!
Smiling real big,
Sharon McClowry

Jenna was great…really enjoyed being her patient today.

The hygienist was personable and very informative on everything I’d experience during the exam and cleaning. Mary and Dr. Marie were entertaining during my filling. It’s strange to say but I always have a good time here!

Everyone in the office is very knowledgeable and friendly. The physicians are wonderful and made me feel comfortable with every step of my treatment plan.

I had a problem tooth for 3 years. I saw many dentists who sent me to specialists who couldn’t figure out what to do! I got a flyer in the mail for a free consultation. I went in. A few minutes later we had a plan and 2 days later I had the work started! I have one more to finish it. I AM SO IMPRESSED! AND THE PRICE WAS VERY REASONABLE!! I feel very comfortable and very pleased!!!!

Everyone was great including my Hygenist Jamie, she was very thorough and put me at ease from beginning to end

I appreciate the personal service and excellent care provided by a team that consists of compassionate people I both like and respect. Thanks to Dr Brown for working out a customized treatment plan that meets my needs as well keeping economics in mind. 😁

Highly recommend this place, professional and great staff

Great! Appreciate the on time appointments. Staff explains in simple terms what they are doing and state of dental hygiene.

I had a good experience. Nobody likes going to the dentist, but they do make you feel at ease.

Everyone at the office is very nice and do everything to accommodate their patients needs.
I really like Dr. Marie she. She has a very calming presence.

Dr. Marie is great! Personable, professional and works with great attention to detail. She and Mary Carol are very patient-focused team and strive to make you feel comfortable! I am so pleased to have found such a great dentist and dental practice!

Simple, quick, painless, and wonderfully explained every step of the way, for all treatments I’ve received here.

Dr. Brown and his staff are wonderful.🙂

I listen to music through ear buds during any extended procedure. At one point during some recent work, Dr. Marie asked me to open wider. I wondered aloud if she could hear the music leaking out of my mouth and had recognized a song that she wanted to hear better. She just laughed and then completed the work necessary to result in a new four tooth bridge.

The process was relatively pain and discomfort free and my new teeth fit well and look very natural.

Dr. Marie is sure handed, continually verifies my comfort level as the work progresses and is a delightful person who takes a moment before and after each procedure to build a bit of personal relationship.

Dental work might be anxiety producing, but all of my actual experiences, both with Dr. Brown and Dr. Marie have always been easier than imagined and yield quality results.

Because of my excellent experiences, my wife is now also a patient and we both would never hesitate to offer a positive reference.

Now if you could find a dental solution for my increasing baldness we would really be on to something….

Pleasant atmosphere, and friendly and courteous staff. I was told exactly what was happening, and the technician explained everything thoroughly.

I really appreciate Dr Brown’s skill and
Compassion in providing excellent care. And his staff is terrific! Thanks!😊

The young woman at the front desk is wonderful. I am usually very overwhelmed by the time I get to her, and she is always very kind and patient.

Appointment was in time and quick. Reception staff was very friendly.

Great

We have been visiting Dr. Brown for years and were delighted when Dr. Huguelet joined the practice. The entire team is friendly and compassionate. Importantly, they make our children feel comfortable. No fear of the dentist in our family!

Dani is a wonderful person and hygienist. Caring and thorough while being gentle. Dr. Marie is also a wonderful person. Skilled, caring, and makes having a procedure easy while being thorough. The staff are all very nice as well. Thank you.

My visit to this office was a very pleasant experience.The entire staff was professional and caring

Dr. brown is amazing, talented and a great dentist. I had a big dental job, which took over 2 hrs and he is amazing. His assistant , Mary Carol, is also so great , kind and just wonderful. they made me feel very relaxed through the whole appointment. I recommend Dr. Brown and his staff to everyone. carol zeedyk

Knowledgeable, professional staff

Everyone is so friendly and I received excellent care.

Great experience … from the reception desk to the hygienist to the dentist herself … keep up the great work and wonderful service.

Dr. Brown’s team was excellent. The supporting staff was great, doing a fine job of getting me ready. Dr. Brown did wonderful work. I highly recommend this team. Dan.

My dental hygienist was very thorough and gave me a few suggestions as to how I can continue to maintain good oral hygiene. All of my visits to Dr. Brown’s office have been pleasant.

Excellent staff!! They’re very warm and welcoming, and they take excellent care of you as well!

Great staff, very professional. highly recommend!

If you are looking for a professional, competent, caring full service dental practice that is using the best in current technology, Dr. Brown’s practice is the place you want to be!
Rev. Dick Wisdom

Very nice and professional. They asked alot if i was ok and made sure i was comfortable.

Great experience.

Outstanding, in my opinion the best dental care I’ve had in many years. I was amazed at the excellent level of care I recieved.

Always a great experience!

What can I say? A patient for nearly 30 years says it all. Always outstanding, caring and professional.

Dr. Brown and his staff are very thorough and precise in providing dental services. They explain all dental issues at your visit and are very courteous.

Went in and Mary Ann did a wonderful job. My daughters and I now all go here. Definitely recommend. Everyone there is nice. Place is clean and pretty too.

everyone there is fantastic,

Everyone in Dr. Brown’s office is friendly, relaxed, professional and make the dental visit a most pleasant experience.

Dr. Brown and staff have taken very good care of me over the years. Good people here.

Mary Kay was phenomenal. Very warm and friendly. Great experience once again. Dr. Brown was great as usual. Thanks

Continue to hire professionals like Alicia.

Such a great group of people!

Very disappointed. I came in with my own insurance and was told that the coverage was not good and they sold me their own. I ended up paying instead of being free if they use my insurance.
Sounds like a bait and switch. Watch out ……

I had two veneers break due to a headbutt from an overzealous American Bulldog. Even though they were completely booked Dr. Brown and his group fit me in. They did a temp repair that was done so well you couldn’t tell…110% better look than what I had going on. There are multiple dentists between where I live and Dr. Brown’s office but I can guarantee none that are better or care more than him. I appreciate him as a dentist but more so as the person he is…you won’t find better.

Dr. Brown’s office is always efficient and very courteous. A very pleasant experience.

Great experience! First time having a root canal. Both Dr. Brown and his assistant made me feel comfortable and less anxious. Dr. Brown called me the next day to follow up. Thank you!

Very good experience. Appointment was on time and everyone was very efficient.

I’m a relatively new patient and I have to say I’ve found my dental home! The dentistry is extremely professional and the practice utilizes cutting edge technology. Every person who works there is clearly invested in the patients care and comfort! Thank you, Dr. Brown and Dr. Marie!

Rev. Dick Wisdom

Great experience.

This was my first visit to the office of Thomas F Brown.
It was a great experience, starting with my first call. The receptionist is very polite and knowledgeable. not to mention that she has a very friendly and beautiful voice. Dr. Marie was great as well. overall; all the staff is great to work with.
I will highly recommend the office of Dr. Thomas F Brown, DDS

Everything went well. Mary- Kay provided a very thorough and pain-free cleaning.

Do not call me an hour before the appointment to come earlier, because this is not possible.

All of staff here are amazing! Front office staff are super friendly and sweet. The dental hygentists and dentists are very gentle, patient and kind. This is coming from someone who has high anxiety and nausea at the dentist office! -Melissa D.

Always pleasant staff. Dr. Brown is very professional and patient oriented.

I had 6 teeth removed and the whole staff is so loving, and caring. Dr huguelet talked me threw the whole experience always making sure I’m ok ,
The experience was incredible gentle. I’m 100% pleased .
I cannot say enough great things about the Dr. And staff
I would recommend them to any and all people .
Please go to this dentist office , they will welcome you in a loving and caring way . You will not regret it.
5 🌟s

My teeth extraction was painless. If only my blood thinner didn’t cause excessive bleeding, everything would have been great. Maybe you should recommend the patient stop taking blood thinner meds before surgery.

Very good. Your staff is very friendly and my appointment started right on time.

I was 15 min late, but there was no delay – I was attended to very quickly and efficiently by Alicia who was her usual pleasant and effective self.

I chose to get a lot of work done on my teeth in one sitting; over 5 hours in the chair. Dr. Brown and Lisa were most efficient and caring during my visit and made sure I was not in pain. Lisa is the most intuitive hygienist I’ve met. She pays close attention patents body language and can tell how your feeling. Dr. Brown does beautiful work. He also explains everything step by step as he works(if you like). Dr.Brown has very advanced knowledge of numbing those of us who have issues getting frozen. They make a great team. They present patents with options available for a given situation, then additionally, take the time to talk through pros and cons with patents to help us make good choices.

It was a nice experience like previous visits. Mary is a very good person and know how to make you comfortable. I would recommend this dentist location any time.

Dr. Brown & Mel are awesome. I was very nervous and Mel held my hand. And Dr. Brown keep checking on me.

Thank you so much,
Mary

Top notch, professional, cutting edge dental practice with heart! One of the smartest decisions I ever made was going to Dr. Browns practice!

Very nice place. Good people and very professional. Love Dr. Brown!

Great service, no long waiting for your appointment. They explain all procedures upfront with cost information.

Everything was fine.

Such nice people. Kids loved it! Even my 4 year old?!! 😊

Dr. Brown and staff have gone out of their way to make sure I’ve had good experiences getting my mouth back to healthy after years of neglect. I’ve had some major work done, and my comfort level has gone from having to be sedated on my first visit, to just numbing up on my last. Excellent with my children as well!

Very professional and likable staff.

Excellent. Only issue is expense.

I’m a new patient. The office is nice and clean and the staff is friendly, from Dr. Brown to the hygienists and billing.

Very friendly staff. Mary Kay was the best. Would recommend Dr Brown to everyone!

This practice is a well oiled machine but with a warm, human touch. A model of efficiency combined with the highest levels of care and concern.

Dr. Kinnari is so good at what she does. She always makes sure I am comfortable and explains everything so that I understand what is going on with my teeth. All of the dental assistants are very nice as well. This dental office was recommended by a friend and I have gotten all of my work done here. Unfortunately I’ve had some not so great experiences with the receptionists. I feel like after coming in so much they were not very happy to see me. I love Dr. Kinnari but I am unsure if the front customer service will keep me from coming back.

Came in post root canal to have a permanent filling done. Dr. Marie and staff took care of me in a half hour. Great service and team at this facility.

Alicia was personable, professional, and very thorough. Answered my questions easily. Thanks!

DR. Marie and her staff are amazing. They take the time to explain everything to you and ask you multiple times how you are doing. They always go out of there way to get there patients in and meet their needs

Andie, Monika, and Dr Huguelet were very kind and helpful. They saw me at short notice on a Saturday morning and for free — it was an initial consultation — which I appreciated very much.

Melina and Dr. Marie H. we’re very helpful. Quick and painless fillings and consultation. Honest advice without trying to oversell or trying to take advantage.

Dr. Brown is a great dentist. In addition to being good at what he does, he is kind and thoughtful. I’m grateful for the mouthguard. I no longer wake up with jaw and neck pain. In addition, his staff is very professional and considerate. I highly recommend Dr. Brown.

I w as so lucky to find the best dentist in the USA !!!!

I have always been afraid of the of the dentist until now look forward to going to every visit the most kindest friendliest professional dentist office I’ve ever been to will take better care of my teeth and refer anyone that is afraid or nervous about seeing the dentist dr. Brown is the best God sent to me!

I can’t compliment or say enough very pleasant things about dr. Brown’s dentist office and his staff the most friendliest when you walk in greeting you with the welcome in a smile would highly recommend anyone that has a nervous problem or apprehensive about seeing the dentist the best!

My hygienist (Alessia) was very thorough and did an excellent job
performing my dental examination. She answered all of my questions and she is a fine representative of Dr. Brown’s office.

Had a deep cleaning of my gums right side. Stephanie answered all my questions double checked my needs and test results and went way beyond my expectations. Thanks Stephanie see you soon for left side.

I love the way I was treated when I came into the office the nurse that waited on me in the room to give me my x-rays and cleaning up my teeth would go step by step and tell me what she was doing and made sure I stayed comfortable

Great customer service, all of the dental hygienist and dentist are phenomenal. Hands down the best dental office I have been to.

Took the time to explain what they were doing and what my next options are. I have already recommended a friend and she has started appointments.

Great place to get dental work done. Everyone is friendly and seem to really enjoy what they do. Best dentist I have ever visited.

Excellent. “Outstanding”

You have very friendly staff/doctors and a clean/cool office. I’m glad I switched to you guys.

Did a fantastic job. Had a cavity and was filled same day. Everyone is extremely helpful and very nice. Alicea rocks!

The staff is very friendly and informs you of every step taken while in the chair. Very professional.

I’ve been coming here for 25 years and through all this time I would not go anywhere else. Dr Brown and his staff are the best.

The doc and the staff are phenomenal in all regards.

Strongly recommend these good folks !!!!

I was so happy with the attention they gave my 8 yr old daughter. She was so gentle and patient with her. She recommended and gave her sealants for her molars and confirmed they were covered by my insurance all in the 30 min visit. This was our first visit and I am so happy to have found such a wonderful practice for my whole family.

It was great experience without pain. I would definitely recommend.

Every body was very helpful and courteous. Always making sure I was as comfortable as possible. After procedure instructions were very good and easy to follow

Great practice, doctors and staff!

It was great experience with dr.kinnari patel. May god bless her with everything.

Mary Kay and Dr. Brown were so professional and listened and addressed all my dental needs. Like always.

Feel so welcome and well cared for! ! Live close by but only started here in the last 2 years! Love when I walk in the receptionist says I have u checked in and I didn’t even give her my name. Would recommend both Dr Brown and Dr Marie. The group doing the dental insurance and scheduling are very professional. Really a class office

Was very nervous about my dental procedure, but your staff helped me get through it with no problems. I had Monica today and she was so professional and kind and helped me feel relaxed.

I like the way receptions received you at the door when you came in when I first got examined they found a lump in my throat told me I should get it taken care of looked after I called my doctor they had test done I had an ultrasound on my thyroid gland they had test done it came out okay and they will check it each year I did not know about it until the dentist they’re told me and I thank them very much for that all other matters they took care of I have my deep cleaning done they’re just so professional about what they do and the care they give you I think them from the bottom of my heart

Dr. Marie was awesome and made time to fix some fillings the same day after my cleaning!

The dental assistant took the time to fully answer all my questions prior to the dentist starting the treatment. I truly appreciated her knowledge and compassion with my questions. Truly a sincere person.

In my 55 years I’ve had a lot of dental work done. Most of which has not been pleasant. Avoided any dentist as long as I could. Terrified , but had no choice, because of pain, happened upon dr browns office. Will never go anywhere else. Love that they have sedation, but the compassion and just the overall care of every staff member and the doctors are above and beyond. Thank you dr brown, dr Maria and staff!!💜

Very detailed and answered all my questions. Would definitely refer the dental office, excellent hygienist.

Always pleasant and everyone is so friendly! Great atmosphere!

Have been coming to DDS Brown for years. He and his staff are excellent at their respective jobs. Staff is knowledgeable, friendly and caring!

Dr. Marie and Dr. Brown have always made me feel welcome and less stress about seeing the dentist. The office staff is always courteous and efficient. I will continue to use this practice and refer friends and family.

Dr. Brown and group literally brought me back to dentistry. I went from being nervous and avoiding it, to scheduling regular visits without issue. I wouldn’t go anywhere else.

Great service for 12 years

Terrific experience, very focused, fast and gentle! Dr. Marie is a caring professional.

Everyone is fantastic!!

Good job. Everyone is very nice.

Mary Kay did a great job. Appointment was on time, staff was courteous and pleasant and check-in process was easy. Everyone at the practice always has an optimistic outlook. Highly recommend Dr. Brown in Naperville.

Professional, courteous and timely service. I would highly recommend.

Dr Tom and Dr Marie are both excellent. The hygienists in the office are also experienced at their professions.
I have been to various dentists in the Chicago suburbs over my lifetime. My wife introduced me to Dr Browns office approximately 2005 and have never gone anywhere since then. Now my entirely family are patients. I had anxiety going to the dentist and now it has significantly been reduced.
The doctors look at taking care of your dental health in both short and long term so this is great!
I would recommend their office for all ages, if you have anxiety or it’s been a while since you been to a dentist.

Excellent preventative practices. Always very thorough, hygienists and doctor make it a point to ask about things going on in your life. Pleasant care and always very comfortable.

Very thorough and caring. Great chair side manner.

Everyone is so respective they keep you up-to-date as they are working on you making sure you’re okay letting you know how long the more it’s going to be they’re just great

Filled my teeth twice，and the service is excellent！

Everything was smooth and quick

I always enjoy my experience. The staff is always kind, knowledgeable, and understanding. Hyunah is always so wonderful to me. She never rushes our appointment and is always quick to offer new ideas and products to help my teeth stay healthy. She always meets me where I am at and never makes me feel badly about myself.

Dr. Brown’s office personnel are friendly and welcoming to each patient. The administrative staff are efficient and knowledgeable. The hygienists exhibit excellent skills and knowledge and are caring. In my opinion, everyone in the office exhibits a commitment to the highest level of care and customer service.

It’s always a pleasant experience when I go in to see My dentist, Dr Marie. The staff is very friendly & helpful, as well. I have never been in pain or felt uncomfortable. I would definitely recommend Dr Marie & Dr
Thomas Brown.

Friendly staff, superb service; otherwise I wouldn’t have been coming here for 27 years. And of course Dr. Tom is the best!

I experience a very new way of treatment today, I’ll be always going there now for my dental care. Thank you so much.

Dr. Brown and his staff are always so friendly and efficient. I have had my share of dental work during my lifetime and my experiences at this office are always painless and quick! The cost is always made clear in advance, as well. I have had nothing but positive experiences here!

Very professional. Gave me clear options

Very thorough cleaning today. I also appreciate that I’m able to get right in…no long waits in the waiting room. Everything is fully explained and all questions are answered. Overall, a positive experience.

I was emberassed by how bad my teeth had gotten but every member of the staff is so friendly and put me at ease. My oral health is greatly approved thanks to all of them.

Absolutely love the staff. Very kind and friendly. I always had good experience. Highly recommend it to everyone.

Always pleasant staff and services.

My experience was getting cavities filled — so not so fun ! However , Dr. Marie Huguelet and assistant Monika did a wonderful job of making me feel comfortable throughout the whole time since I tend to get a little nervous at the dentist or for these types of things . Thank them a lot !

Timely,Friendly and professional. Scheduled my right away before my trip out of state.

Monika and Dr. Kinnari were the best team I have ever had. Very gentle and very thorough.

Always a positive experience with staff and Dr. Marie. Everyone is warm and caring.

The dental office always see us in a timely manner and the care is satisfying to the end of service.

The best service

Very professional and thorough

Once again Dr. Thomas F. Brown, DDS came through for me! I had an emergency (chipped tooth in the front!) and they took care of me right away! If you’re in need of a Dentist Dr. Thomas F. Brown is the group to contact! Not only do they do excellent work, they are like family!

My name is Terry not Chris. I’ve been told the hygienists get commissioned on up sells? After thinking about it, she offered 4 extra services on this day. I don’t like the idea of recommendations that I don’t need that insurance does not cover. Please say it is not true? I really want to trust my dentist and not feel like you take advantage of your patients.

Been in pain and miserable for weeks on end. Dr. Brown helped put me at ease, and to concentrate on fixing the problem at hand. His team is very genuine, concerned, and very caring. I left there looking forward to being out of pain, and to getting some sleep at last. I cannot express my gratitude enough. Thank you, Dr. Brown. You and your team are a wonderful group, excellence to the extreme!

I think the treatment was okay, I feel relieved now, i can not wait to be there on my next appointment.
Thank you so much!

Very friendly staff.

Wonderful caring and knowledgeable staff. Thanks Melina and also thanks Dr Marie. I valued your opinion and i definitely will return as was discussed. If anyone needs a second opinion (which is one if their free services) or any other service visit their website.
Looking for dentistry give them a call. They are GOOD.. You want be disappointed

I thought I was going to be a bit scary going to see the dentist but I was very impressed with the service and the staff awesome all the way around.
Thanks for putting my fairs at eases.

Wonderful as usual. Hunah is my hygienist and she is fantastic. So caring. So professional and does a great job on my teeth. I have recommend her to my friends.

Best experience I’ve ever had at a dentist! Have always hated going but they made me feel relaxed, loved and well taken care off.

Couldn’t ask for a better dentist place to go they keep you up-to-date with your account let you know what to expect and have great hours for you to come in

Haven’t been to a dentist in a couple of years the while i visted dr. Browns office i was amazed on how clean, friendly and up to date equipment they had. It was awesome. This by far will be great to have a great denist to go to again.

Staff was caring, thorough and professional.

Very organized, good communication, friendly and outgoing staff and most important excellent dental care. I’m not really sure why there’s not a line out the door whenever I visit?

I always receive the best care at Dr. Browns office. His assistant, Monika was very kind and reassuring as well.

I needed some teeth removed and a lot of cavities filled:( I’ve been going to Dr Brown for years. I personally will not go anywhere else. I opted for the sedation. It was perfect. I was in great hands with Mary Carrol. I don’t remember anything. All the work was done and I didn’t have to deal with needles!! Highly suggest the sedation and this practice. I drive over an hour just to see Dr Brown and his staff.

Always great service!!!

I always receive excellent , professional care from Dr. Marie, Alicia and the entire staff-and I have a beautiful and healthy smile as a result! Thank you!

Always a pleasant experience here.

Dr Brown is very kind. His work has always been careful and effective. I have a difficult bite and he always makes sure that everything is aligned after work is done–it can be challenging.

I have been with dr brown for 25 years and I would not go anywhere else. His office and staff are top notch also.

I was terrified to visit the dentist and hadn’t been in many years. Everyone was very nice and understanding about my anxiety. They made sure that I felt comfortable and worked with me on a plan of action.

Good experience in a warm, friendly environment.

Most efficient doctor’s office I have been at in years. It is definitely geared to the patient

This is the only Dentist my family and I will ever go to. Dr Brown and his staff make you feel like family.

I had an exceptional dental check up and cleaning today, Thank You Dr. Brown and Staff, Nancy

Great office! Very skilled and professional. Great doctors and staff.

This place has the best service! I feel that they genuinely care for their patients. All the hygienist took time to learn about their patients before the appointment, did a thorough cleaning job and always pleasant. A special mention to their insurance specialist- Dorian, he is so knowledgeable and helpful, he laid out all options and explained them clearly to me, then made recommendations based on the best interest for me. Besides that, he also gave me a follow up call to ensure everything was ok a few days after the filling was done. He has taken customer service to the next level, I strongly recommend this place!

Mary Kay was the best!! She did a thorough job and explained the process to me and was very patient with resizing my night guard. She was also very thorough in helping me understand how to use the whitening trays and was very friendly overall. I could tell it was genuine.

Always nice, informative, and helpful. They really want your goals reached with your dental hygiene and make you fee comfortable.

Monika was very sweet and personable and Dr. Brown was wonderful! Very professional and pleasant staff as well!

Every aspect of my visit was top notch. Alicia did a great job, and Dr. Brown is a great dentist.

Professional and pleasant.

Wow!! Truly amazing work by Dr Brown and Mary Carol throughout the whole process explained everything.😊Thank you for so many smiles to come 😁💕

I have been a patient of Dr. Brown since 1993. I currently travel over an hour for my appointments as I would not THINK of changing dentists. Patient care and comfort is always the top priority and the Dr. and staff make a point to keep up on newest technology and treatments.

Very friendly staff that take the time to get to know you and go above and beyond to make you feel comfortable. Dr. Brown went out of his way to fix a tooth that was bothering me the same day I went in for a cleaning.

Monica and Stephanie are kind. Great service.

Love the office. Dr. Marie is great- excellent Dentist. Very skilled and nice. Entire staff is friendly and professional.

We’ve been with Dr Brown & crew for years now and we absolutely love them.
Professional, kind, gentle & caring – but above & beyond the standard expectations! We know we’re in great hands!

Best visit ever.

Great service and team!

Amazing experience, the whole staff was beyond amazing! They made sure I was informed of all my options and made sure I understood how important it was to take care of my teeth. Best experience I have ever had at a dental office.

Very friendly environment, everyone there always make sure you’re very comfortable and they do an awesome job.

I got great service, great advice, and I’m feeling a lot better!

Your office is a very pleasant and professional office. Everybody their treat you with most respect and that you’re special.

Friendly, competent care.

I’d normally rather swallow glass than go to the dentist but Dr Brown and his assistant Monica made a long procedure easy. Couldn’t recommend them more

I experience a lot today, the doctor was very nice, she treated me the way I have never been treated before.

Quick filling repair – no pain – in and back out very quickly

Mary Carol is the top and best of class. She keeps it interesting while staying focused on her work.

I was very impressed with the office setup and professionalism of staff members. The visit was rather long, but I appreciate the thoroughness of my exam and the treatment plan that was discussed.

Post procedure, things went better than expected.
I was cautioned about moderate discomfort and have had very little afterwards. I think this was due to the quality care I was given. Very pleased with my visit.

As a new patient, my family couldn’t have asked for a better experience. From walking in the front door to leaving with a plan for care. All expectations were exceeded!

The last few appointments I had were a little rough because I kept getting scheduled under the wrong Dentist and had to sit there longer waiting to figure it out and it took a couple visits before it was finally fixed. There were also a few mix ups with other things. This last visit was perfect, Melina was the sweetest woman I have worked with there and she knee exactly what she was doing and got me out of there with ease and good timing!

I’ve been a patient of Dr. Brown for a number of years now. I’ve had nothing but good experiences with him and all the staff. Everyone is friendly and helpful. I would absolutely recommend them for any age patient.

Staff is fantastic every time

Monika & Dr. Brown did a great job making me feel comfortable today while preparing for crown work.

Monika did an excellent job assisting Dr Brown on my dental work today. She made me feel at ease while Dr Brown handled the drilling.

Dr. Marie and her staff did a great job with my new crown! Looks great and all went smoothly. I also had a cleaning done so I was expecting to be there for a while, but both procedures went fairly quickly and pain free. Thanks for a job well done!

Mel was so awesome!! Made my morning and experience much more enjoyable

Dr Marie is a very gentle Doctor and she cares greatly about her patients. Monika was also very helpful and caring

Absolutely fantastic! It was my first time there and the staff was impeccable! Fantastic “patient care” great equipment and efficient!

Very thorough, very friendly.

Always great

No matter what, going to the dentist for any reason is for some is a traumatic experience. For some it’s the thought of a needle jabbed in your gums, the sound of the drilling or not being in control. For me it is the fear of the searing pain when the anesthesia is not adequate and the drill bit gets a little too close to the nerve. It comes on suddenly and hurts like heck. I have been to many, many different dentists all over the world and Dr. Brown and his team are by far the best I have experienced. Didn’t feel a thing !!!! Put yourself in the Dr,s shoes and you can imagine what it is like to deal with patients day in and day out who are all anxious to some degree and to have the ability to turn an anxious situation into a pleasing one. Dr. Brown and his team are really good at that. Yesterday, I left the office numbed to the max, but I had a smile on my face after being treated so well.

Great experience !!! Would definitely recommend Dr. Brown to all !!!

Very informative and pleasant. Very impressed with the way I was treated. The receptionist actually stood up and shook my hand when I arrived at the welcoming front desk.
Melina has exceptional breadth of knowledge and skill and Dr. Marie’s examination included a procedure new to me and ended with me having full confidence that my dental problems could be fully resolved by her.

Going to a new dentist is always difficult, but they made it a very comfortable experience for me.

Hyunah was a real pleasure to interact with and was very thorough in explaining the issues she found during the cleaning and Xray process.

Loved Dani. She didn’t a fantastic job cleaning my teeth, examining them and answering all my questions. All in 1 hour. Great job and great to meet her.

Doctor Brown and his staff have changed my whole view toward dentistry. A very calm and reassuring environment. Excellent treatment ranging from annual check up to root canal. I always recommend doctor Brown when the conversation comes up about dentists.

I have been going to dr brown for 25 years and do not want to go anywhere else

All good service.

Friendly and expert service

This is linda not chris??????

O

Everyone is caring and thorough at this office. Dr. Marie and dental hygengist Stephanie are the best!

Thank you for your professionalism, courtesy and kindness.

Excellent customer service. On time.

Dani, is extremely professional, thorough, and friendly. She makes the not so pleasant task of going to the denist an easier thing to do.

Dorian at the front desk always has a smile on his face, and is the ultimate professional. So glad he returned.

Great dentist. Always uses latest technology. Great assistants and hygienists. Great office personnel. Easy access to location and parking. Offering dental nitrous oxide makes the experience smooth.. In network for BCBS of IL, so rates are also reasonable.

Awesome! Dani is great!!

First of all…my name is not Chris. It’s Steve. You should make sure names are correct for surveys before sending them.

My temporary crown fell out while eating dinner nearly 6 hours after it was installed. I have never had this happen with any other crowns.

I am not CHRIS this is addressed toCHRIS

No one wants to have a crown put on, however Dr brown and Monica did a great job and it was verually painless. Five Stars!

I was happy to complete my treatment in one visit. Thank you Dani.

They made it as comfortable as possible considering the procedure I had done. I would highly recommend them.

Enjoy the atmosphere & professional of the staff!

Friendly, compassionate, efficient

I always appreciate the friendly staff and High level of Quality care and attention I’m given every visit. The best Dentist office I’ve gone to and will continue to go to.

Great as always

This was REALLY adequate !!!

I am SOOOO jazzed about filling out this form!!!

Absolutely amazing. After 2 horrific experiences at different dental offices I waited in pain for years only able to use one side of my mouth to eat. I was too scared to go back to the dentist and had no insurance. Now I have dental insurance I made my appointment with Dr. Brown because he specializes in Sedation Dentistry. My first visit was amazing. Monica my Dental assistant was super incredible and friendly and kept me reassured and calm and even wiped away my tears when I started crying. The medical profession needs more people like her. Dr. Brown was also incredible and made me feel at ease the whole time as well. I have to come back in a couple weeks for a long procedure and have little anxiety about it due to the amazing staff and how comfortable everyone made me feel. I’m so happy to find a dentist office that truly cares for their patients. I will be a lifelong patient and already have recommended many friends and family to this practice!

Super nice people!

I had a nice visit. The hygienist was kind and so is Dr. Marie.

Met Monica and Dr Brown for a new bridge. Good experience. Flora was great with insurance etc

It was great!

Quick and thorough. Answered my questions well.

I appreciate the time and care that Dr. Brown’s staff brings to their work. They are knowledgable, friendly and caring

Could not have been better !

Dr Marie and monika were fantastic.

The staff here is amazing! Love coming into the office and seeing how everyone interacts with the patients. Everyone is very professional and like to get to know you on a personal level. They always treat me like family as soon as you walk in the door. The doctors and hygienists are amazing at what they do. Will keep recommending people to this office!

Great, as always! Clean, friendly staff, not long wait times, and Dr. Brown and Dr. Marie are great!

I had a root canal done and Dr.Brown and his assistant Monica were both very professional. I didn’t feel any pain whatsoever.

It’s always a pleasure at your dental office. Sure, going to the dentist is not a great thrill in life, but everyone in the office makes it a great experience. One of my favorite things is the blanket. Mary Beth added lavender scent to it and it made it even better. Thank you.

Cleaning went well. Than I sat in the chair after cleaning for close to 45 minutes waiting for Dentist to review xrays and come up with game plan. I got upset waiting went to front. They told me how sorry they are. Set up appointment for April 2. To show me how sorry they had been they gave me a flyer for $25 off my next treatment. Went home vary upset wondering why I would go back. Look at flyer it expirered 9/18. Called to cancel my appointment in April everyone went home. Left message told them cancel appointment I find another dentist who cares about his patients.

I went in for my first cleaning in 3 years. Minor extra work needed to be done. The professionals there made everything easy to understand as far as the procedures, payment options, insurance, etc. Also…they were able to fit me in same day and get all of the work done all at once! Terrific! Monika, Dani, and Dr. Marie are exceptional people and professionals!

I was in for a periodic checkup and cleaning. As usual, Alicia, Molina and Dr. Marie were professional and courteous. Keep up the good work !

I have been seeing Dr Brown for over 30 years. Always great service. His staff is wonderful. It’s always a pleasure to Dr. Brown. I never would go anywhere else for my dental needs.

My mister was the first one to have his teeth fixed and kept telling I would really like the people. he was 100% right!! I am thankful we found a place we love and after my first visit today, we found our dental health home. My teeth feel great too!! One more thing I found impressive was they use PRP. The way of the future for sure. I super happy they offer this!

It was not bad at all

Even though I am nervous going in, I always have a good experience at Dr. Brown’s. He and his staff always go the extra mile to make sure I am comfortable. Thanks, Dr. Brown!

I was assisted by not only Dani Gunier, but also Dr.Marie Huguelet, and Madeline Bernath. Each was outstanding. Madeline is very inviting as a first contact. Dani was efficient, informative and thorough. Dr. Hugulet was very reassuring and pleasant. So on the medical side of the practice, it couldn’t be better. However on the business side of the practice, policy was rigid without flexibility. My wife wanted to pre-pay for a service, while scheduling the service at a later date, and was told by the business rep that she could not do that. We found that to be quite unusual and not patient-friendly. Thank you,

I never really do reviews but I wanted to show my appreciation to Dr. Brown! I wanted to thank him at the end of my last apt but he was so busy I missed the opportunity to do so. When I started coming to this office I was terrified of the dentist, Dr. Brown is so gentle and made me feel comfortable to actually start coming to the dentist again. I live about 45 minutes away from the office but I feel so comfortable in his skill and his gentle ways I travel to come there. A lot of times you go places and you don’t really feel a genuine care from the doctor because they are so busy. I love going to Dr. Brown because he is a genuine caring Dentist. Thanks so much Dr. Brown for making me and my family feel so comfortable everytime we come to your office! I truly appreciate it!

Very nice people working with Dr. Brown, and very painless appointment.

I have grown to become very fond of your practice. The dental work is always of the highest quality. I suffer no pain nor discomfort during or following procedures. Your staff bends over backwards to make sure that I am comfortable, kept aware of what is going on, and what to expect. The business end of things is handled very professionally and the filing process for insurance is quick, accurate and efficient. Everything is up front with no surprises. This is the best dental practice that I have ever worked with!

She was nice, fast and did not hurt me. I like her

She was nice but she took way too long. I had a great deal of trouble breathing during the cleaning. She pushed too hard on my teeth with the rubber drill even slipping onto my gum…ouch. she dragged her “dry” rubber glove over my lips to the point I thought they would split and bleed. My mouth kept filling with water to the point it spilled out of my mouth. She dripped some of the floride onto my tongue. Not a good experience for me. I’ve never had this much trouble getting my teeth cleaned before. I think she was Alicia.

I had 2 small cavities filled near the gum line. I thought things went pretty well, but I ended up with a partially swollen lip and the inside of my mouth was raw and my gums were very sore. I expected my gums to be a little sore, but they are still very sore after almost a week. I have never had a swollen lip like I had after having those cavities filled.

I have become frustrated with the timeliness/scheduling of the office as this is not the first time I’ve had this experience. I will acknowledge that the office called me mid day to ask I come 30 minutes later for my appointment. I agreed. My new time was 4:00 pm. Still I wasn’t taken back to begin until 4:15. I completely understand running late but 15 min is more than running late. Then, I clearly stated to my hygienist (who was very polite and helpful) I needed to be done by 5 if not sooner and asked that we go as quick as possible ( I know somethings can’t be rushed and that’s ok )as I already had to ask my dad to adjust his babysitting to accommodate the office change. She said no problem. Despite my comment about being strapped for time there was no sense of urgency. I really enjoy my hygienist’s effort to make small talk but she kept stopping and talking not talking while working. I didn’t walk out until a little after 5 pm and I didn’t even see the dentist this visit!

I feel like the office is way busier than ever before which is great for business but customer service is suffering because of it. This is enough for me to consider another dental office.

I was very anxious going in Mary Carol was great helped me decide whether or not to use gas but her relaxing techniques worked well

Dr Brown very patient and understanding explained procedure well.

Flora too explained financial end of things well was patient and understanding.

Madeline??sp. answered phone professionally greeted everyone by name when they arrived .

No pain, very attentive, fixed the problem and backed up their work.

Great Experience. Great office staff

Always appreciate the professional and warm approach Dani has to dental hygiene. A great help for me!!!

My experience was fabulous. Debi talked with me over the phone and was extremely helpful and very kind. I was able to get in the same day, which was great because I had a broken tooth that was killing me! They receptionist made me feel very welcome. Dani helped me through out the my appointment. Explained everything and walked me through with gentle hands. I didn’t even feel the shots!!! The staff was kind enough to stay late to save me from any more pain!! Thank you everyone!!

I will never recommend you

I am thankful for the staff at your office. The Doctors were out of the office and his staff that was holding down the office helped me my situation. Thank you Dr. Brown for having a professional staff on board.

Everyone was great, thanks

Always excellent and friendly. Love Mary Carol my hygienist! Polite and kind staff. Wouldn’t go anywhere else.

Excellent service. Very professional. Monica provided superb assistance.

Very informative, thorough cleaning and examination, though try to stay away from selling. Learned a lot about teeth anatomy, gum disease, and cleaning. Special attention was given on the extraction to make sure it was as pain free as possible. Post extraction explained thoroughly and financial explained in detail. Staff was very nice to talk too. This helped the nerves a little bit. Thanks.

Everybody was so nice. The doctor introduced himself, shook my hand, and made me feel welcome. The atmosphere definitely reduced my anxiety about going to the dentist.

Quick and professional as always

My visit was very relaxing with MaryKay.
She was gentle, listened to what I had to say and was genuinely compassionate. And we had some laughs! I look foreword to my next visit with her!

News Flash—GOING TO THE DENTIST ISN’T SCARY ANYMORE!!
Drs. Brown and Huguelet are very professional while gaining patient’s trust by their compassionate and caring for the patient’s well being. Everyone who works at this practice is friendly and genuinely puts you at ease. Fast paced environment.
Highly recommended.

Explained procedures, very professional and friendly.

I was made very comfortable cared for with excellent. Care am glad I get to have the same. person next time in 6 months. I was offered an inhouse insurance which I appreciated. Thanks for an excellent cleaning & referral may God bless you mightil

Monika and Dr Marie were very friendly and helpful. Would certainly recommend someone to this office.

procedure went well, the team was quick and efficient.

Everyone is so nice and truly seem to care about you and what makes your visit best for you.

Alicia is fantastic person. She did a wonderful job.

Very comfortable, no pain on problem. Everyone efficient and helpful.
Not sure which Mary assisted, but she was very good.

My dental hygienist Stephanie is always pleasant, gentle and does a fabulous job!
Dorian is patient and always knows how to fix any insurance or HSA issues. What a great dental team.

Dr. Brown and Dr. Huguelet are THE BEST. I highly recommend going to either of them, and my dedication and loyalty runs so deep that I will drive from Chicago to Naperville for my appointments. They will make sure to walk through the procedures and answer any questions that you may have to make sure that you are making an informed decision.

Alicia (Nitti?) did a wonderful job. She really cares for her patients. Dr. Brown gives top notch service. You guys are my favorite dentists. Happy Easter!

on time-explained what was being done and the next step. Everyone professional,friendly almost losing fear of dentist………….notice almost

The waiting time was minimal, the front desk lady welcomed me warmly with a warm smile, the dental hygienist was competent and very friendly, Dr. Brown promptly examined me and gave his assessment. The whole experience was pleasant.

great
grear
great

Great dentist and staff!!!

Everyone is always so awesome there! They treat you like family and are so great at what they do!!!

it went very well

Great. Monika, Dorian, and the Dr were awesome!!!!

I felt very welcomed as a new patient. The experience was very friendly from the receptionist, through the exam, and discussing billing with the treatment advisor.

I was first seen by Monika, a dental assistant, who is both professional and congenial. Dr. Huguelot then examined me and was very generous with her time to put me at ease by addressing any of my concerns.

None of the previous dental offices I’ve visited in the past demonstrated a concerted staff effort of valuing a patient, much less a potential patient. I am delighted to have found a dental home. Thank you.

The dental hygienist, Alicia was great! Very thorough and knowledgeable and had a nice conversation. Dr. Marie was great as always as well.

I was seen promptly and received helpful advice to care for my teeth.

I was helped by Madeline at the front desk, she was incredibly friendly and helpful. During my appointment I worked with Alicia, then MaryBeth, both of whom were very positive and efficient.

I had a comforting experience. I felt at ease as everything was explained to me by Dr Marie. My initial conversation with Dorian also allowed me to realize I chose the right office. The gift was an unexpected surprise. Tthank you.

I felt so appreciated. They were so welcoming and all my questions were answered. Top notch dentist!

First time visit. Very impressed with the quality of work and professionalism!

This was my first visit to your office. Everyone was extremely friendly and professional and I’m very happy with the service I received. Mary Kay did an awesome job cleaning my teeth!! Our whole family is joining your office. Thank you!!

My experience with Dr. Brown and staff is excellent every time. Dr. Brown and staff are always professional and at the same time warm and caring. Best dentist I’ve had and I am very pleased with my teeth! 🦷😎

It was an experience I’d never forget my mouth in pain 😫 please I need stronger pain pills call Walgreens 815)729-1680 please help me I’m in a lot of pain 😫

Dr. Brown and his assistant Monica were fantastic today. I dislike going to the dentist so much that I have not gone for years. I had not seen my dentist in five years but when I had a tooth problem he had retired so I found Dr. Brown and had a cleaning from him. I then scheduled to have three cavities filled today and another two next month. Because they were so efficient and basically pain-free I had him do all five today with very little discomfort. I would not have been so afraid of going to the dentist had he been my dentist for the last 20+ years.

As always a great experience. Cheerful and caring staff. My hygienist went above and beyond to insure my comfort. Thank You!

Dr Brown’s office was so welcoming to me at my first visit! The office staff, hygienist, & Dr. Brown were all very professional, considerate, & kind. I appreciated the wonderful customer service. Thank you!

Alicia is always pleasant and very nice whenever she cleans my teeth. She always shows a genuine interest in her work and makes me feel like more than just a patient.

Dr. Brown is an extraordinarily talented dentist, a true artist. He has a calm demeanor, a pleasant personality, and an excellent staff. I cannot praise this team highly enough. Imagine a trip to the dentist being a pleasurable way to spend an hour. Naperville has a consummate professional working here.

I was checked in at the front desk by Madeline. She was, per usual, just so pleasant and helpful! I was then helped by Mary Carol (I think… there are a lot of Mary’s at this office). She was so sweet and gentle. Doctor was lovely and efficient as usual. Lovely quick visit. This office is simply the best!

I’ve been a patient for 5 years and it’s been great. Crowns, fillings and cleans are always done right and I be had no issues.

Beautiful office Busy with lots of personnel but still hygiene visit with Mary Kay made it feel personal, comfortable and professional. I had brief interaction with The Dr. Was very pleased and even though it was the third dentist I have seen in a year, I was impressed with them all. It was very helpful to me that the office offers a discount plan for those of us that don’t have dental insurance. I was a dental assistant for 27 years and would recommend others to the office.

Best dental experience ever !!!

Good service. Very knowledgeable hygienist.

I am extremely satisfied with the service I receive. Everyone is friendly and very professional. Dr. Brown and Monika exceeded my expectations during my last visit. Keep up the great job!

Nice visit. Dr. and assistant very attentive, professional, and helpful.

No pain very happy with the outcome. Great Doctor…will be back

Very professional and does great work

I really don’t like the dentist but I’ve finally found a team that makes the experience as painless and easy as possible. Great job working on my neglected teeth. They haven’t felt this good in 10 years.

There is nothing more wonderful than not having to be averse of going to the dentist. I was here for a root canal, and even though the procedure was longer due to two canals being right on top of each other, it was not an entirely unpleasant experience. Monika and Dr. Brown were both pleasant, as everyone here has been. I look forward to getting the temporary crown replaced with the permanent one in a few weeks!

Had my teeth cleaned by Teresa and she was very thorough and pleasant.

Alicia was terrific. Good knowledge knows her stuff. Made me feel completely at ease, answered all my questions

When I arrived at 9:25 am there was no one to greet me. I sat there for 15 minutes until finally some one showed up

Had the feeling there was a staff meeting going on but still felt when the door bings upon entering someone should have come forward.

Monica was exceptionally sensitive to making sure that i was ok during the whole process. Same for Dr Marie

Loved the neck support

I’ve been going here for years! Always professional and fun!

Can’t say enough good things about the staff here and Dr. Marie. They are always friendly, gentle, and provide patient cantered care. They fit me in today for a last minute appointment when a filling pulled out before going out of town. I highly recommend this group if you are new to the area or looking to switch dentists.

Very efficient office. Personable staff. Dr H reassuring, Dorian will call my former DDS. Assisted by Monika, Julie, Other. I need appointment for upper plate fitting-SOON. My name:Willard R Smith III 6-11-2019

I had a wonderful experience. From the moment I walked in everyone was so kind. I have a terrible fear of the dentist because of a past bad experience but everyone there was so kind and compassionate. I definitely plan on coming back here because they’re so caring and they’re wondering people!

I’ve been going here for years for cleanings and I’ve always been happy with everyone who works here. I went in to have small cavities filled today and Dr Huguelet and Monika were very professional, friendly and quick.

Great customer service and friendly environment and excellent job on my teeth

Dr Marie was great.

Friendly staff & great service!

As usual, Alicia knows her technical skills and is very pleasant to work with. A good representative for your dental practice. In and out time was rapid and billing was, as usual, mostly pain-free.

Very nice (as always).

Everyone in the office was so friendly and I was in and out, which I appreciated!

Alicia was very friendly and very professional. She explained the results of my exam. She also took the time to instruct me in an easier way to floss, and explained about a water puk as an option.

Dr. Brown’s office is the finest dental office facility that I have ever seen. Dr. Brown is an excellent dentist who has made my bottom teeth look better than ever, they were dark brown but now they are perfect and they really really look nice. I would recommend this facility very highly to anyone adults or children They have a great staff here and Dr. Brown as I said before is the best. five stars, five big stars!!

was just there for teeth cleaning everyone pleasant apt on time hygienist a bit vigorous

Dr. Brown is the most compassionate dentist I have ever been to. He has done cavities, root canals and complete veneers or caps. He has always available for any emergencies also. At 68 years old I have been to several practices in my years. My husband & myself are very happy with our dental care. Bill & Claudia Gruber

I came back to Dr. Brown’s office after switching dentists over a year ago. Dr. Brown was fantastic before I left and still a fantastic dentist after I returned back as his patient. Alecia, the hygienist was too intense and made me nervous during my whole entire visit. I was nervous coming in and nervous leaving the office. I had to ask her several times to stop talking about how bad my gums were. She was so intense and overly dramatic about my poor gums that I felt as if there wasn’t a way or hope to fix my gum disease. Please encourage her to calm her patients by giving them hope and ways to fix/treat gum disease instead of making them feel like their teeth are going to fall out as a result. Yelling out, “3 BLEEDING!! 2, 4 BLEEDING! 5 BLEEDING!!!” during the gum measurement didn’t help at all. I will continue to see Dr. Brown since I believe he’s truly the best dentist in Naperville, but please have me see a more calming hygienist during my next visit. Thank you.

Was perfect

My visit with Dr. Brown and his assistant Monica was amazing. I know that’s probably unusual to say referring to a dental appointment but they were patient, caring and considered the whole time. They rid a great job!!

Needed new bridge and dr Brown talked me through the options. Bridge, implants etc. we also covered costs in detail plus insurance options. Finally decided to go ahead and went through first treatment in June 2019. Very professional, and considerate. Pleased with treatment and dr Browns staff. I can highly recommend the practice

Excellent as always!

I’m a bit nervous about going to the dentist in general and have been to a number of different places. I’m so glad I found Dr Huguelet! She and the hygienists are great to work with and make me feel very comfortable.

My appointment was fine, but I was shocked and confused at finding out that Dani is no longer working for your office. It unfortunately affects how I feel about future appointments there. Chris did the best she could under the circumstances. and I realize that dental offices suffers the scourge of the “revolving door” syndrome, but it’s still disconcerting.

Office has good staff at reception as well as dental hygienist. Dr . Marie is very sweet person . Alicia my hygienist for very thorough in giving instructions and caring for teeth .

Exceptional professionalism, skill, and care … as usual!
I’ve had more dental care experience in my life than I care to admit but never have I had this kind of comprehensive and compassionate care!

Everything went great and everyone was so friendly! Wonderful experience

I was nervous and anxious and the staff and doctor were so caring and helpful. Monica was terrific as well as Dr. Huguelete. Dorian was also very caring before I left making sure I was ok.

Great practice, great staff and Dr. Marie is the best!

I was very impressed by the professionalism, efficiency and the friendliness of the staff.
Based on the quality of the work and the great way I was treated, I will definitely recommend this dental office to my friends and neighbors.

Very helpful

Dr. Marie Huguelet did a great job on my fillings and making me feel comfortable during the visit since I do get a little anxious when it comes to doing anything at the dentist besides a cleaning .

Very Professional. Experienced no problems and pain. Glad to be back.

Dr Marie and MARY Carol explained everything throughout the procedure of my first appointment for my crown. It was an enjoyable experience.

I had extreme anxiety about me going to this visit and I was assured it would be fine by Monica. Although they chanced people I had Mary Beth I believe It was still good. Although I wish the would have kept the same person.

I had to come back at 3PM CST so they changed assistant.

**When you have a lot of anxiety for you to change people was really not a good choice at your end but I was fine it sill gave me more anxiety about being at the dentist. This was the whole point I chose this dentist. I was told it specialized in high anxiety patients.

She did excellent job yesterday , i love it.

Dr. Marie is the best! She is always so nice and explains everything thoroughly before going through any procedure. Nobody “likes” going to the dentist, but they sure make it more tolerable, and I don’t dread going.

Mary Carol is super sweet and thorough as well!

Highly recommend!

Dr. Marie was great! Very helpful, not intimidating, & did a beautiful job!

Friendly and knowledgeable staff always makes me feel comfortable.

Dr. Brown is so caring and understanding especially with my fear of shots and dental work and his dental assistant Mary Beth was the best!

Kind, compassionate, knowledgeable staff and Dr. Thank you!

The staff was very friendly and accommodating however, I was very frustrated with how long I had to wait before I got my teeth cleaned. I understand that sometimes appointments run late, but this is not the first time I had to wait over 30 minutes for my appointment.

Really appreciate all the time the hygienist took to check in and explain everything to me!

Prompt. Liked the hygienist.

Always a good experience

“Love” is probably a strong word 🙂
2 hours in the chair went quickly and (relatively) painlessly. Next time I’ll get extra numbing on any molar work as I don’t want to feel even one little bit!
The noise of the drill is always the worst part.
Dr. Brown is quick and efficient – loved hearing him talk through the work he was doing on me with the new dentist on staff – makes me feel even more confident this is the right office for me!
And I only want Mary Carol assisting … she’s great!!

Appointment was for 2 but wasn’t seen for another 15-20 mins after that, which was a little disappointing but not the end of the world. However, the care I received, along with the feedback, was excellent. Both Mary Kay, and Dr. Marie were extremely friendly and helpful. I would make two suggestions. One, since I’m paying extra for periodontal maintenance it would be great if the differences in process from a regular cleaning were discussed and highlighted. I didn’t notice anything different this appointment from a normal checkup and clean, and so I was left wondering why I’d paid for more expensive treatment. Second, though the billing is “explained” it is still quite complicated. That part requires far more hand-holding in my case.

Excellent technique and a pain free experience thank you for compassions for all your patients!
Your staff are great and helpful!

Tech Alicia was terrific! Gentle while explaining everything as she went along. Office was so efficient, contrary to my previous dental office. Insurance was explained in detail. Terrific practice and I’ll be sending the rest of the family there.

Always pleasant.

It was a busy evening. Everyone was very cordial as usual. Had Botox. First time I had bigger lumps over my brows and headache. Lumps are going down today. Still have slight headache. Eyelids feel heavy.

Everyone was very nice and professional. But sadly it is not in my insurance network.

Great job!

All the staff are so friendly. They are patient and really take the time to get to know you and what makes you feel most comfortable there. All of my kids love the dentist and the tooth shaped toy bin! Billing is organized and straight forward.

As a first time patient, I was very surprised the care and attention I received. The entire process was very comfortable and I walked away very educated about actions I can do to further positive changes in my dental hygiene. All staff was extremely kind and helpful and was glad that I went.

Dr. Brown and staff did a great job. My mouth never looked better. Thank you.

Everyone remembered specific conversations with me although I’ve only been there twice before, and everyone was super helpful and nice!

I thought everyone was very nice and very informative.

Where to begin, I’m so impressed by everything about this practice. It’s just a great team of people working there. From the polished front desk staff to the patient back of office management, everyone at this location is super, upbeat, and professional. I had some anxiety about the dental work that I knew I’d need to have done, but Julie put me at ease immediately, she was terrific and is the main reason that I had such a positive experience that first visit. Dr. Cody was also terrific. I interrupted his work, asked many questions, and talked excessively, yet he remained patient, addressed all of my concerns, and kept me at ease. I also have to mention Flora. What an awesome person. She took the time and care to go over my insurance and treatment plan in detail so that there wouldn’t be any surprises. When we were done I left feeling so relieved. I wish I could recall the name of the lady at the front desk who helped me as well bc she was really lovely and helpful too. I just can’t rave enough about this practice. I’m switching my four other family members over immediately!

-Christine

Great staffing.My hygienist did a great job explaining and make me understanding my options of my future dental issues.Did an excellent job cleaning my teeth.

Mary, the hygienist and Doctor Brown were very friendly and they worked very well together.
They were efficient, professional, and considerate. I asked for Nitrous even though my insurance company would not cover it. I didn’t feel a thing when I got a root canal and a bridge.
Doctor Brown constantly checked in with me during the procedure. .
For example; he let me know if he was going to press down or if he was going to numb an area and that I would feel a little pinch.
He consistently asked how I was feeling during the procedure.
Mary and Doctor Brown made a great team!
I would recommend Doctor Brown to anyone who needs dental work.

Alicia was wonderful, and informative! My cleaning was very thorough and my teeth felt great and so clean.

Totally very good. My hygienist was caring and understanding. This time people are more willing to address the financial and insurance issues which is much appreciated.

Wonderful team that made me comfortable. Other dental offices need to take a lesson on how to treat clientele and how to hire a team with high experience! I wasn’t treated like a child because of my problem areas with brushing and flossing.
I will tell my circle of friends about this office!

The experience was super .. very friendly doctor and hygienist

Great experience as always!

My first experience with the hygienist was great! I felt well informed and confident when I left knowing what needed to be done and the reasoning behind it.

The service was excellent

My hygienist, Alicia, is very thorough in performing her dental duties. She is knowledgeable and provides good insight to her patients. She is a credit to Dr. Brown’s staff.

Dr. Brown and Monica make an awesome team. Monica was very kind, genuine and explained everything that was going to happen.
Dr. Brown asked several times how I was doing, and finished quickly. They were funny, and I’ll continue to see them.

Mary Kay did a wonderful job cleaning Don’s teeth. She is gentle and very professional.

It was a very pleasant experience. The staff is very professional and the attention to detail in every phase of the visit was apparent. Alicia, the dental hygienist, was great.

Al ways a good experience.

everything went well

Extremely professional and thorough staff as well as friendly and courteous!

Very professional, efficient and friendly.

The staff is very friendly and courteous. I appreciate the level of expertise and thoroughness exhibited throughout the clinic.

Dr. Brown was professional and thorough, along with Monica, his assistant; my old gold crown came out, and they put a new crown on the same day. The entire process was without incident and little to no pain. I highly recommend Dr. Brown and the team.

Everything went perfect.
Thank you

Very personable and professional.

My appointment was originally scheduled for September 9 but I had to change due to business travel and the staff was really helpful. They moved my appointment to Friday September 7 and the team was wonderful. Took really good care of me. I had extra work done and they were able to do it on the same day.

This dentistry and customer service by far has been the best service I’ve had in years. From the moment I placed the call to set up my apoitment, Madeline was very proffesional and efficient. Walking in I was greeted by Liz who was super helpful and extremely nice. Within 5 minutes I was called into a clean office accompanied by Stephanie, who was really welcoming and made it very easy to talk too. She was quick,proffesional, and made me feel comfortable as she explained the whole procedure. I then had the pleasure of meeting Doctor Cody, whom I like to welcome to Illinois. At last I met Flora, who genuinely open her door to my financial needs and was very knowledgeable about different insurance plans, including their own which was affordable. She assured I understood everything and didn’t mind repeating herself for my family and friend.They make it very possible to get your teeth fixed. Overall the staff was outstanding, and my experience was outstanding.

Love,
Sandy Huicochea

I have been going to Dr Brown for 25 years and everyone is pleasant and easy to deal with. Would not want to go elsewhere.

Pleasantly surprised at how nice the office is during my first visit. Had a great visit thanks to everyone who helped me during my first of many cleanings.

I have not particularly “liked” going to ”The Dentist.” But I want to make sure my teeth are as healthy as they can be so I try to find the best dental practice. I am fortunate to have found Doctor Brown. The staff is friendly, efficient, professional and caring. I was amazed at how “painless” my procedures turned out to be. The staff the Dentist, and the new technology, turned what I once remembered to be, a reluctant “have-to-do” task, into a surprisingly good experience.

I could do without the high-pressure sales pitch for overpriced merchandise.

My experience at Dr.Browns office was surprisingly good. I am not one that likes shots but the people at Dr. Browns office awesome. They make you feel great and that you are important to them.
Nadine Chapman

Stephanie did a great job cleaning my teeth. She made me very comfortable explaining each step of the process. Dr Cody and Stephanie agreed on the areas of concern for me to keep an eye on. I would recommend this practice for someone looking for a caring dental practice.

Staff was wonderful . Dr Brown did a great job

It’s really difficult to determine how well Dr. Brown is doing. I’m facing the wall, and he (or his voice) is behind me.

Seriously: I had a great time.

Deep Cleaning, very painfull but Mary K. did an outstanding job.
She called me the next day to see how I was feeling.
Very kind of her.

Dr. Brown was, as usual, fantastic. He performed a root canal and replacement crown with no pain, and even no discomfort! It’s perfect! Thank you Dr. Brown.

I really enjoy working with Hyunah as she is knowledgeable, personal, and provides great advice in dental care maintenance.

Everyone was welcoming. We felt that they were very informative and kind.

I came in for a cleaning. Mary Kay found cavities and also dislodged an onlay. I was told that if I waited in the reception room, they would come get me right away for fillings. I waited for about a half hour, while my husband waited outside in the van. He had originally expected the appointment to be about an hour. I called him and told him it would be 2 hours. It ended up being 2-1/2 hours. It was very expensive. I no longer have insurance, so it hurts my budget. When driving back to Michigan, we talked about finding a dentist over there. I will be back in the spring for my second cleaning on your QDP plan. My sister-in-law, in who’s home we stayed, said her cleanings are about $89. I found Madeline, at the front desk to be very kind and personable. She is a great asset to your practice.

I was looking forward to this appointment because it has been a long time since my bridge fell out. It was a long appointment but didn’t seem that long. I was comfortable the whole time. I love that you can make the caps while you are in the chair. It was interesting to watch the process. The caps fit better then any I’ve had in the past. I’m so glad my husband, Tom recommended you. All of your staff is very knowledgeable and kind. I was so comfortable and at ease. The Nitric oxide is something that was a great suggestion that my husband made.

The doctors office is very kind and details when it comes to information.

Stephanie the dental hygienist was so knowledgeable and very helpful in responding to my questions on various dental issues. She was pleasant , professional as well as personable. She’s a definite asset to your office. Thank you

She knew her stuff….

Everyone is always very nice and Dr. Brown is the best!

I’ve always felt I’ve been given the best quality dental care. Wish I had gone to this office many years earlier.
The staff is wonderful.
Sincere, polite, friendly and professional.

I was in for a teeth cleaning appointment. Alicia did a wonderful job (my second cleaning at your practice).

Wonderful experience. I was able to get all my services done during my one appointment.

Very welcoming as I was a new patient.
Hygienist was great, explaining all facets of this visit, and specifically what she saw based upon x-ray and an examination.
Dentist spent sufficient time with me.
Overall the experience felt individualized in spite of the scale of operation.

The staff does a great job of making sure that you are satisfied with what was done at your appointment. They are always kind and efficient!

Dr Thomas Brown & Dr. Marie Huguelet are fantastic! Stephanie is my hygienist and she is always checks to make sure I feel no pain. I don’t want to go anywhere else! This says a lot since I was totally afraid of the dentist until I came to this office. Do yourself & your family a favor and make them apart of your dental care.

Very professional and knowledgeable staff (Monica-Dr Brown) made procedure very comfortable. Very impressed with everyone in the office, very efficient and very personal staff. They make going to the dentist a good experience.

Julie & Dr. Cody were tremendous. I was taken on time for my appointment.
Julie was masterful at creating a crown using their new Cerec machine.
My treatment was painless and they even followed-up with me the next day. Mary-Kay cleaned my teeth and it was the best cleaning I’ve ever had anywhere. She was extremely knowledgeable and professional.

Brian

Staff and Dr. Cody were incredibly friendly and helpful.

Very thorough, well organized. The staff very helpful, especially Dorian who was so busy but took out time to help me with some financial insurance complications. Dr. Brown
Is an expert in his field, I love my new teeth. I also had the best teeth cleaning ever. So impressed with the whole office and the people. I give it a ⭐️⭐️⭐️⭐️⭐️!!!

Excellent care team all around!

Very friendly staff, very professional skills ! Give Dr Brown and Dr Kay , 5 stars! Thanks for Dr Kay ‘s next day follow up call ! Thank you again,Susan

Everyone was very nice and my experience was quick and easy!

Because of an irrational fear of the dentist, I neglected recommended teeth and oral care for over 8 years.
I have a heart condition and am aware of good consistent oral care. Bacteria in the mouth contributes to poor health.
Because of the methods used to make the dental care painless and relaxing, I was able to have repairs done and am looking toward health and preventive care.
Dr. Marie is kind, caring, gentle and skilled. The staff is patient, explains the entire process and compassionate.
I highly recommend!

Everything went well. Set up appointment to have a tooth fixed and the gap closed between my 2 lower front teeth.
My only complaint would be that if I have an appointment at a set time, that it should get started at that time and not 10 minutes later, especially when it is the first appointment of the day. My time is valuable also.

Great job; very personable and kind; highly efficient too!

Madeline, Julie ,Dr Brown and Mary Kay we’re friendly, informative and professional. They all made my 2 hour experience safe and pain free.

All of the staff is very friendly and professional. They really care about their patients!

Friendly staff.
An thorough cleaning and exam.

I have had the good fortune of having Dr. Brown as my dentist in Naperville, IL. He has taken care of me and my husband even putting him under IV sedation. I trust his work and his advice completely. I will be completing invisalign SOON. His work is amazing. I highly recommend him, all his staff, Flora helping with financials making it a breeze, Madeline at the front desk, Nora assistanting the doctor. Highly recommended!

I’ve been looking for a new dentist, just received the flyer in the mail, decided to call for the $77 new patient special. I found the office COVID safe, modern with latest equipment, and staff beyond friendly. Helen, my Hygienist was incredible, explaining idetail my oral-systemic health and best cleaning. Dr Marie carefully laid out treatment plan I felt comfortable moving forward with. Overall a great experience!

Dr. Brown’s office has great staff. Mary Kay, one of the Dental Hygienist is very kind and funny. Does a good job putting you at ease.
And when you checking out with Flora is a pleasure. She is so kind and she explains your bill thoroughly.

Such a great dentist office! Everyone is always so nice and friendly. I used to have pretty severe dental anxiety but since going here for the past few years it’s pretty much gone now. Very relaxed environment. Dr. Marie is fabulous and very kind! Alexis cleaned my teeth this time and she was amazing and super nice too!

Thank you to everyone at Brown Family Dentists. If I could give 10 stars I would. I needed an emergency extraction and it was simply the most positive experience I’ve ever had at a dentist.

Everyone was so sweet and caring. The hygienist (so sorry I can’t remember her name) explained everything completely and clearly. The doc (Marie) was amazing. Thorough, professional and the nicest doc I’ve ever met.

Money is tight and Flora in the finance office made sure we could get the work done with a plan I that worked for me.

I will be recommending Brown Family Dentists to everyone I know.

I have total confidence in the expertise of Dr. Brown and his entire staff. I have had 3 appointments and all three have been professional and pleasant. Thank you!
Barbara Willson

Everything from checking and feeling safe, talking with my hygienist (Mary Kay is awesome!), to speaking to the dentist (I’m sorry, I forgot his name, I just know him as Doogie Howser because he looks like a youngster), to speaking to the lovely woman that explained the finances (I’m so sorry, forgot her name too, she was great and even showed me her name badge!) Was amazing. Excellent work on the front lines everyone! Thank you for your efforts and staying composed while being forced to look at my ugly mug!

I’m a new patient but have been so impressed by the practice

From the moment I entered I felt the LOVE and caring!!! Dr Brown, Madeline, Alexis, Flora…. all AMAZING!!! I will be a member of this dental family for as long as they will have me I am telling the tooth

Mary Kay did a great job with my cleaning and thoroughly explained why I needed the follow up care that she recommended. Dr. Cody concurred with her recommendations. Flora clearly explained how the payment would work for my follow up treatment and answered my questions.

As usual, friendly staff and I felt welcomed.

Did great !!!

Quickly resolved a billing issue with my insurer to my satisfaction. Pleasant office staff. Helpful and gentle hygenist.

Flora and my hygienist were great!

Dorian was exceptional. He was very helpful.

Dorian did a great job. He was very helpful.

Staff is professional and respectful. Quick waiting time and great dental care.

My family and I have enjoyed being with Dr. Brown and his practice. MaryKay is excellent at her job and provides great customer care,

I think very highly of Dr. Brown’s assistant, Claudia. She is caring, friendly and very professional.

I never thought I would enjoy going to the dentist but I enjoy going here. Staff and Dr Brown are fantastic.

Never have to wait long..everyone is friendly and willing to answer questions.

I am so happy with Dr. Brown and his staff. The office staff are friendly and help with all your insurance questions. Helen, who took care of my cleaning and working on getting my gums in better shape, was great! I’ve improved over the last year and I’m so grateful to everyone that’s helped me along the way! Thank you!

Elle did a wonderful job on my 6-month cleaning and was a great listener to any concerns I had with my teeth. Dr Marie and the entire desk of the checkout staff also went above and beyond with a great welcome. Always a wonderful experience every time I step in for my dental visits!

Great experience. Everyone I’ve ever dealt with is friendly, understanding and knowledgeable. Dorian does a great job explaining insurance coverage!

Thanks to all that helped with my crown…. from Madeleine at the front desk to Damian in finance,Jenny, and Kinga who assisted Dr. Brown. What a professional group!!! Thank you for an excellent experience and follow up.
Thank you Dr. Brown for your expertise…
Eric Karolek

My hygienist Alexis was friendly and helpful as well as Flora who Wes very helpful with scheduling and everything

Extremely through

This dental office came highly recommended by my sister-in-law, who is currently a patient there. I was looking for a dentist who could perform all services in his office. My first appointment was an evaluation of the work I needed. Dr. Marie recommended that I eliminate the bridge I had and replace it with four implants. She also informed me that I had four cavities. At the next visit, she pulled a tooth, put in four posts for the implants, and filled the four cavities. All this work was done in one appointment! Upon completion of all this work, I asked whether I would need any pain medication. I was told to take Advil and Tylenol if needed. I hardly slept that night due to the pain. I called the office the next morning to request something for pain and an antibiotic as my jaw was swollen. The office immediately called in prescriptions for pain and an antibiotic. I am presently recuperating at home. This was a lot of work to be done in one appointment! I feel that I should have been sent home with prescriptions for pain and an antibiotic to prevent any possibility of infection. Instructions on using an ice pack would have been helpful as well. Next time, I won’t have this much work done in one appointment! HB

Dr. Helen does an amazing job. She kept me informed every step of the way as to what my son needed to be treated for.
Flora in billing is also Exceptional, I Love how very detailed she is and she breaks your billing down so that you definitely understand.

Alexis and Anna solved my problem
And explained my options for my next procedure Very helpful

Friendly office staff was very welcoming. Alexia was thorough and explained my exam, making me feel very comfortable. Flora, was most helpful in my scheduling and explanation of insurance benefits. I am pleased with the experience I had at your office.
Thank you.

Prompt, thorough, and fantastic patient care

Very efficient and professional services. Complete and thorough explanations provided by Alexis , Dorian and Dr Cody. Thanks

Well I have to say that I was blown away by the thoroughness and total professionalism of this dental office! This was my first visit and I received a warm welcome starting at the receptionist counter all the way through to my hygienist, dentist, assistant and billing experts! It was amazing! I’ve never experienced anything like it before. They communicate quickly and efficiently using earpieces. My hygienist was super knowledgeable, friendly and she made me feel very comfortable because she is extremely good at what she does! She communicated with at least 4 different people while I was there in the room. She never had to leave. She just was able to handle everything so quickly and smoothly thru that earpiece.
They are very upfront about everything from showing you the X-rays and explaining what you are seeing, the treatments you may need going forward, always asking my comfort level with everything they were doing, and the billing experts let you know exactly how much everything will cost upfront. No surprises later. The dentist was super nice and easy to talk to. You can tell he’s been doing this for a long time because it seems effortless for him. He’s built a thriving business and it’s because they take pride in their work, they go above and beyond and they care about their clients. All in all, I just had to share what a wonderful overall experience I had!

Great experience!!!! Really kind and hard working people !!! Cold not choose s better dental office !!!!!! Love 💕

I broke part of my front tooth today….3 days before Christmas!!!
I stopped off at my dentist. At first, I was told that I couldn’t get an appointment until Monday due to the Christmas holiday. I guess I looked sad because Flora did some magic and talked to Dr. Brown who agreed to see me tomorrow morning. So grateful to them. Now I can smile for the Christmas pictures 😃

The only reason I stopped going is that I moved out of state. I would recommend Dr. Brown and his team to everyone.

I recently finished the Invisalign orthodontic process with Dr. Marie at Dr. Brown’s office. I could not be happier with the results! Dr. Marie is very knowledgeable regarding Invisalign as well as all things dental. She is a pleasure! During my nearly 15 years as a patient at this office I have seen Dr. Brown and Dr. Cody as well as Dr. Marie for different dental procedures and have always been very impressed with their skill and pleased with the results. All three dentists and their assistants are very concerned with making sure the patient is comfortable. The front office staff is is very pleasant and helpful.
I highly recommend this dental office.

Ms Helen the dentist the whole staff was awesome been my first time i am feeling great good service good attention specially with Flora she explained me everything about the finances process and payments also worked out with my crazy schedule .
Love your customer service!.
Thank so much! See you soon!!

Staff is great. Knowledge and friendly. Explanations are thorough and questions are answered.

Amazing dentists and dental hygienists!

After my general dentist of 40 years retired, I was recommended to the offices of Dr. Brown and associates.
During these past three years, their services have exceeded my expectations with Dr. Marie as my dentist, with Dorian the office manager and general problem solver, and with Madeline at the front desk.
Dr. Marie is personable and has a light touch given that I have a low tolerance for discomfort. Dorian is empathetic and always attempts to address patient needs.
I am indeed appreciative of the office team’s efforts and guidance to address my dental needs.

Everyone was friendly, helpful, and concerned about my comfort. I highly recommend this dental practice! Mary Kay and Flora were real great as well.

Very professional staff! I love Mary Kay, the hygienist and I met Dr. Cody today, very nice.

Always pleasant, knowledgeable staff. Dorian was especially helpful in helping navigate my new insurance provider.

Dr Cody is very hands on with what he does.
He explained everything in detail in order to make you understand what he is doing .
Mary Kay is very pleasant , informative with her job.
It makes the patient comfortable and happy for the visit.
Kudos to both of them .

Yesterday was my initial visit to Dr
Thomas Brown dentistry office. I was referred by a coworker. I was not disappointed at all.
I was pleasantly greeted by each staff member and explained ( in detail) my complete dental plan. I will highly recommend this practice to others. Very professional and very knowledgeable.